Ecritel is certified AFAQ ISO 9001 "Quality Management System". In accompanying our services, our customers are at the center of our concerns. This certification allows us:
The ISO 27001 standard, published in November 2005, lays the framework for Information Security Management within a company. It integrates the principles of ISO 9001 management as well as the PDCA (Plan, Do, Check, Deming Cycle Act) of continuous improvement.
Ecritel obtained ISO 27001 certification in May 2018 across its entire scope of activity.
Ecritel's project managers, engineers and technical managers are ITIL certified. We have adopted and adhere to ITIL V3 best practices, which set the rules for information system and user support. Applying ITIL practices allows us to provide a service that meets pre-established quality standards internationally.
PCI DSS is established by payment card providers and is managed by the PCI Security Standards Council. This standard was created to increase the control of cardholder information in order to reduce the fraudulent use of payment instruments. Ecritel has been certified PCI DSS since 2017.
The GDPR, General Data Protection Regulation, aims to harmonize data protection legislation on the European market so that individuals can control their personal data. This new regulation aims to improve international relations, to create trust for individuals about the protection of their information.
Ecritel is Compliant GDPR thanks to the implementation of adapted security measures proposed to its end customers.
The HADS accreditation, Authorized Data Host, has been created to guarantee the confidentiality, integrity, availability and traceability of this sensitive information. This approval implies the respect of numerous requirements at both the technical and the organizational level.
Ecritel obtained this approval in 2016.